Welcome to our FAQ section!
HOW DO I MEASURE MY DOG'S NECK?
Measuring your dog's neck is relatively easy. Please take a measuring tape and wrap around the middle of the neck to find the proper measurement. Try not to measure the narrowest area (near the jaw) or the widest area (near the shoulder) but in the middle where the collar should rest.
SHIPPING & DELIVERY
We strive to get your pet's supplies to you as quickly as possible.
EASY RETURNS
We want you to be completely satisfied with your purchase. Custom designed products are not eligible for return or exchange. Other products eligible for return or exchange for 30 days, in new condition, with tags in place.
TRACKING YOUR ORDER
Curious about where your order is? We ship with USPS Priority Mail and provide a tracking number at time of shipping.
100% SECURE ORDERING
Your security is our top priority. Our site is 100% secure!
PRIVACY POLICY
We value your privacy. Our website keeps your privacy rate information just that, private!